Update: Two new features to ease your processes

Sanchit MalikProduct UpdateLeave a Comment

Our quest to make event organisers’ life hassle free is going on. It’s our dream to make a completely Do-It-Yourself super fast platform for online event registrations management.  Following that we have introduced 2 new features.

New Tab in the dashboard  “Transaction”: 


Till now you have been getting mails as soon as we transfer money in your account.
But how to keep track of how much money we have transferred in your account?  Yes, now we have introduced a new Tab “Transactions” in the dashboard, that will help you out in keeping track of money that has been transferred in your account. 

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As shown in the pic, you can check out details of all the transactions for all the events that have happened through Townscript. You can also keep track of the amount of money which are supposed to send to you. It will really ease your process of keeping track of your accounts.


Support “Help Desk”: (
support.townscript.com)

This is something which we always wished to launch to give you the best customer service at Townscript. This help desk will help you out in self help and much more.

What all you can do with support helpdesk?

Knowledge Base: In the knowledge base, you will get all the information about the platform. If you face any problem or you want to know more about the platform in detail, you can check that out in the knowledge base

Generate Ticket for Help: Now, we have introduced a new channel for generating help. Apart from calling us anytime for support, you can even generate ticket for help, we will reply you back within 12 hours. We love to support you. 

Discussion Forum: We make what makes you life easier. You can generate feature requests, report problems and much more in the discussion more. It can also be really great for us to discuss about new happenings in the event industry.

Other updates:

Supporting more banks for Internet banking: We are now supporting more banks for net banking. Major banks like SBI have been introduced.

Our quest to make it one of the most awesome event platforms is on. We are coming up with some awesome new features soon. Will keep you updated.

Thanks!

Post by:

Sanchit Malik (@maliksanchit)

Read also: Update: Launching Discount Features

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